Skip to content

Soft Skills

Technical chops alone don't ship analysis. Communication does.

Pages

  • Stakeholders — working with people who request analysis
  • Meetings — before, during, after; email format

Core soft skills for analysts

  • Active listening — understand what's actually being asked
  • Communication — translate technical findings to business impact
  • Curiosity — ask "why?" five times
  • Patience — analyses take iteration
  • Storytelling — data without narrative is wallpaper
  • Empathy — for stakeholders, end users, teammates
  • Negotiation — push back on bad scope; defend good methods

How to get help

  1. Google or AI
  2. Ask your team
  3. Read the docs / source code
  4. Minimum reproducible example before posting

Example timestamp solution: =IF(end>start, end-start, 1-start+end) or =MOD function

References